Orders are generally shipped the next business day, depending on product availability and holidays. Orders placed on Friday or Saturday will be shipped out the following Monday. We typically ship using UPS Ground, Media Mail, or Priority Mail. Expedited shipping services are available domestically for an additional charge by calling us at 1-800-877-4867 ext. 3.

All correspondence (letters, faxes, and email) regarding technical information/values on guitars is answered in the order in which it is received.